Service 06 ยท IT & Infrastructure
Data Centre Field Support & Smart Hands
Skilled on-site engineers for installs, patching, fault-finding and moves.
Overview
How we help
Our field engineers act as your eyes and hands inside the data centre. We carry out scheduled and reactive work - rack and stack, cabling, component swaps, console access and decommissioning - following your procedures, with photographs and completion reports for every job.
What's included
Scheduled on-site technical assistance
Remote hands and smart hands support
Server, storage and network equipment installation
Rack and stack, equipment mounting and labelling
Copper and fibre patching and cable management
Hardware inspections and physical connectivity checks
Component replacement under customer or vendor direction
Console connections and remote troubleshooting assistance
Approved power cycling and equipment reboot support
Hardware fault diagnosis and vendor support coordination
Equipment inventory and rack documentation
Equipment moves, additions and changes
De-racking and decommissioning assistance
Installation photographs and service completion reports
Why businesses choose Hazx
Experienced engineers
Careful, procedure-led work in live environments.
Photo-backed reporting
Before-and-after photos and a completion report on every job.
Your process, followed
We work to your change controls, MOPs and site rules.
Flexible ways to work with us
Every service is available as a one-off project or as part of an ongoing plan.